Experienced Field Call Experts
SEQProcess Serving field agents are licensed and comply with all relevant legislation, including the ASIC/ACCC Debt Collection Guidelines where applicable, so when calls to your customers are not being returned and their phones are disconnected, SEQProcess Serving & Collections can assist.
Our experienced Field Agents will attend the address to speak with your customer to gather contact information, negotiate a repayment arrangement when necessary, complete a statement of financial position, confirm occupancy of a property, or deliver a letter demand if required.
Our clients use our Field Call service to:
- Make demand for payment of an outstanding debt
- Establish up to date contact information
- Verify an individual’s identity
- Verify location
- Confirmation of property occupancy
- Photographic evidence when required
- Pre-litigation discovery for identification or location purposes
- Motor vehicle accident queries
- Attend and interview debtors regarding payment arrangements defaults
The experienced Field Call agents at SEQProcess Service & Collections will work with you to ensure your field call gains your expected outcome, and is completed in a timely manner. Contact our Team today.